Refund & Cancellation Policy

CANCELLATION POLICY

An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.

To cancel the order Email us on care@skinelements.in or call us at  +91-7807198000

Please Note that the complete order needs to be cancelled. We do not accept Partial order cancellation requests.

Cancellation charges Rs.100 will be charged after order is completed/shipped.

REFUND POLICY

  • Refund is provided for only Prepaid Orders not for COD Orders.
  • Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.
  • Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).

MODE OF REFUND

For both cancelled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase..